How to attach attachements to incident

--- Write BR on 

Table : Sys_Attachment.

updateRecordForAttachment();

function updateRecordForAttachment(){

 var gr = new GlideRecord(current.table_name);

if(gr.get(current.table_sys_id)){

  gr.work_notes = "Attachment: " +current.file_name + " has been attached.";

  gr.update();

}

}

How to implement Change risk calculation in SN

Change Risk Assessment

 Activated the Plug in

2     Created Risk Assessment  

3     Under this Assessment – Created all the questions and choice list values for Impact and       Probability from the excel sheet.

4      Created four BR’s :

Ø  Calculate Impact from Risk Assessment  on Change Request table

Ø  Calculate Risk from Impact and Probability – Change Request

Ø  Update change request from risk assessment – Survey Response

Ø  Calculate Probability from Risk Assessment – Change Request

5   When a new Change is created and submitted, Fill out survey link is activated and users can fill out those choices for impact and Probability.

6   Those responses are stored in Survey Response table and based upon that response Impact, Risk and Probability are calculated. Calculation is done as per the excel sheet

Field Created : Probability

8    Used already existing fields Risk & Impact 

BMC remedy with SNOW Integration.

http://wiki.servicenow.com/index.php?title=Legacy:Remedy_Integration#gsc.tab=0

https://docs.bmc.com/docs/display/public/ars9000/BMC+Remedy+AR+System+REST+API+overview

https://docs.servicenow.com/integrate/outbound_rest/concept/c_OutboundRESTWebService.html

https://docs.bmc.com/docs/display/public/ars9000/Configuring+the+REST+API